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Cannot log into IPL

 
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bonkas



Joined: 20 Aug 2010
Posts: 14

PostPosted: Tue Oct 15, 2013 8:28 am    Post subject: Cannot log into IPL Reply with quote

Tonight I am having some problems logging into IP lounge...

Seems to load servers OK and process my logon but gets stuck at "HS - Scan Started - Please Wait"

Was working fine last night so not sure what is going on.

Can anyone shed some light?

I have reinstalled after uninstalling and removing all iplounge folders to no avail.

Thanks guys.
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bonkas



Joined: 20 Aug 2010
Posts: 14

PostPosted: Tue Oct 15, 2013 9:00 am    Post subject: Reply with quote

Seems to have come right!
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[SK]Nath
Site Admin


Joined: 03 Dec 2010
Posts: 579

PostPosted: Tue Oct 15, 2013 12:32 pm    Post subject: Reply with quote

Just to shed some light on what you experienced - this is an IPL server error we call "ghosting" where a racer logs in and their scan gets stuck and never finishes. The cause of this is the user count displayed on the server doesn't match the number of users logged in at the time. If this happens its best to wait for the server to correct itself rather than constantly attempting to login - eventually the "ghosting" will stop and you will be able to see everything. If an admin is present in this situation they will generally reset the server but only when absolutely required.

We are hoping to have this issue solved in the next server update which will come sometime in the future when we prepare for the release of IPL 5.42.
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